Terapija.care treats personal information with care, confidentiality and respect.
This notice applies when you visit the website, make contact, book a session, attend therapy, or communicate with Terapija.care by WhatsApp, email, Calendly, Google Meet, Revolut or telephone.
Who is responsible for your information
Terapija.care is the psychotherapy practice of Eman Ellul, Psychotherapist and Trauma Informed Somatic Practitioner.
Contact email: terapija.care@gmail.com
Contact WhatsApp: +356 7727 7887
Information that may be collected
- Name and contact details.
- Booking details, including session date, time and chosen session format.
- Payment information needed to manage fees and records.
- Information you choose to share before, during or after therapy.
- Professional notes and records connected with psychotherapy services.
- Technical information created by third party services used for booking, communication or online sessions.
Why information is used
- To respond to enquiries.
- To manage bookings, cancellations, payments and practical communication.
- To provide psychotherapy services safely and professionally.
- To keep appropriate professional records.
- To meet legal, ethical, safeguarding and professional obligations.
Confidentiality
Psychotherapy is treated as confidential. Information shared in therapy is held carefully and professionally.
Confidentiality has recognised limits, including situations involving serious risk, safeguarding concerns, legal requirements, or professional obligations. These limits can be discussed during therapy.
Lawful basis
The lawful basis for handling information may include the provision of requested services, consent where required, legitimate administrative needs, and legal or professional obligations.
Information shared for therapy may include special category data, including information about health, emotional wellbeing, identity, relationships or lived experience. This information is handled with additional care.
Services used
Terapija.care may use external services to support booking, communication, online sessions and payment. These may include Calendly, Google Meet, WhatsApp, Revolut and email services.
When using an external service, the privacy terms of that service may also apply.
How long information is kept
Information is kept for as long as needed for therapy, administration, professional record keeping, legal obligations and safeguarding responsibilities.
Your rights
Under data protection law, you may have rights to access, correct, erase, restrict or receive your personal information, and to object to certain processing. Some rights may depend on the situation and the applicable legal or professional obligations.
You may contact Terapija.care to ask about your information. You may also contact Malta’s Information and Data Protection Commissioner if you have a data protection concern.